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30 April 2021

Individual Living Options (ILO): Get NDIS support to live your way.

Having a place to live where you feel safe, comfortable and “at home” is important to all of us. Home should be a place where you can be yourself, make choices that are right for you and have control over your day-to-day activities.

The NDIS has a package of supports that may be able to help you design a living situation that meets your individual needs. They are called Individual Living Options (ILO).

If you are eligible for ILO supports, you may be able to get help to live in the home of your choice, on your own, with family or with friends.

What are Individual Living Options?

Individual Living Options (ILOs) are packages of support that consider each individual’s preferences, strengths, assets, support requirements, informal and community supports.

Setting up ILO involves working with an ILO provider to design a support package that helps you achieve your home-related goals.

Benefits of Individual Living Options:

  • Greater flexibility and fewer restrictions
  • Choose where you live and who you live with
  • Live alone or with family or friends
  • Get NDIS support whether you rent, have a mortgage or own your property
  • Access more stable and consistent supports
  • Improved capacity building options.

ILO living arrangements.

Most NDIS participants who get ILO find a home themselves. It may be a private rental, a house you own or social housing.

Many types of living arrangements can be supported by ILO:

  • Co-residency where a full time or part time support person such as a family member lives in the home (for example a teenager who lives with their parents)
  • Host arrangements where you reside in the home of a non-related host
  • In your home, whether you rent or own
  • Living with other people such as family, friends or other NDIS participants.

What do ILO supports pay for?

  • Support workers to assist with any in-home support needs
  • Capacity building to help you learn to become more independent.

How ILO works.

An ILO provider will:

  • Explore your vision for your future home and help you and your support crew understand the options
  • Gain an understanding of your strengths, existing informal and formal supports
  • Identify strategies to help you choose where to live, who to live with and how you can be supported
  • Assess any risks associated with your preferred way of living and explore other options.

ILOs are funded in two parts and appear in different locations within your NDIS budget.

Part 1: Exploration and design

This stage is all about determining which supports are right for you and the steps needed to provide them. It’s called “Individualised Living Options – Exploration and Design” in the NDIS Price Guide.

Tasks may include assistance to locate suitable housing or linking you with other funded, community or mainstream services. Price limits apply.

Part 2: Putting your supports in place

Funding to put your individualised supports in place is called “Individualised Living Options – Support model” in the NDIS Price Guide.

They can be used flexibly and may include formal and informal supports, those from your family/community and from a provider. The package includes resources for monitoring and redesign to ensure you are getting the help you need.

This funding requires a quote and is a stated support, meaning it’s allocated for a specific purpose.

Individual Living Options versus Supported Independent Living.

Both ILO and Supported Independent Living (SIL) can help you live more independently at home.

SIL is best suited for participants who have high support needs including those who require 24/7 care and is generally provided in a group setting. ILO offers a broader range of living options and more flexibility.


Further reading

Moving out of home: All you need to know.

Supported Independent Living Update.

Tips for avoiding injuries at home.