Becoming plan managed: What to expect.
If you’ve recently been moved from self management to plan management by the NDIS, you might be wondering what this means for you. For some people, this change happens at the request of the NDIS, not the participant, which can be unexpected and a little confusing. While the way your supports are paid will change, you can still choose the providers you want to work with, as long as your supports comply with the NDIS rules and align with your plan. Understanding what’s different can help you feel confident and in control as you settle into plan management. What changes when you move to plan management? The NDIS can make this change at any time, but often happens during a plan rollover or reassessment. When you move to plan management, you no longer pay provider invoices yourself or claim funds back from the NDIS. Instead, your plan manager manages claims and payments on your behalf. Invoicing processes. Providers send invoices directly to a plan manager (such as Leap in!) rather than to you. If you’re plan managed with Leap in! you’ll also receive a monthly statement. The NDIA requires your plan manager to check the invoice matches your NDIS Plan,
