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17 June 2020

Breaking news: Some temporary COVID-19 measures are ending.

Several temporary NDIS rules created in response to COVID-19 will be coming to an end from 1 July.

With restrictions easing and many providers reporting that most supports have returned to pre-COVID levels, the NDIS is moving to the next phase of its COVID-19 response.

We take a look at what rules are changing and those that are staying the same for now.

Changes from 1 July.

10% loading.

The 10% COVID-19 loading on certain Core and Capacity Building supports is being removed.

The loading was applied to:

  • Assistance with Daily Life (excluding Supported Independent Living)
  • Assistance with Social and Community Participation
  • Improved Health and Wellbeing (excluding personal training) and
  • Improved Daily Living Skills.

Short term cancellation.

The definition of short-term cancellation is returning to 2 clear business days. This was increased to 10 days under the temporary COVID-19 rules.

Medium Term Accommodation.

Medium Term Accommodation for participants who require temporary transitional housing has also returned to the original 90 days (down from 180 days).

Continuing until further notice:

  • Alternatives to face-to-face planning meetings
  • Plan extensions for up to 24 months
  • Flexible use of funds to purchase low cost assistive technology (find out which items are included and pricing limits in Temporary flexibility for low cost AT).

These items are expected to remain in place until further reviews are completed.

SIL and support coordination measures.

The NDIS had previously announced measures to help manage the care and support of people living in Supported Independent Living (SIL) diagnosed with coronavirus. There are new support items for cleaning services and higher intensity supports.

Support coordination was also temporarily duplicated to Core supports – Assistance with Daily Life so participants could have greater access to support coordination services if needed. The change was expected to be temporary until 30 September with a review before the end of June 2020.

There have been no further announcements about these items. Both were included in the recent 2020-21 NDIS Price Guide update so are here to stay for now.

Leap in! is here to help. 

When things are constantly changing, it can be hard to get your head around the latest information.

The government is continuing to monitor conditions in the sector so we can expect to see more adjustments made in the coming weeks and months.

The Leap in! Crew will be sure to let you know of any further changes as they arise. If you are unsure about how any of these changes affect you, give us a call on 1300 05 78 78 or email


Further reading

Talking about the new NDIS Price Guide.

NDIS COVID-19 update: Temporary flexibility for low cost AT.

What is support coordination?