Your Hart 2 Hart

Individualised Living Options (ILO) 

We are taking names for ILO supports in Melbourne and Gold Coast.  We can either work in your property of choice or support our ILO participants with finding the property for the ILO to be provided. We can offer this support to our participants that have ILO supports that are plan managed.  Currently, we have a property in the Gold Coast available for 3 NDIS participants with ILO funding to move into our property.  There is also a property available in June ready to move in for our successful ILO participants.  The tenants are looking for participants with low-medium support needs and who want to live a quiet life setting with a health and wellbeing focused lifestyle.

Group Activities   

We offer group activities in the Gold Coast and Melbourne for lower to medium support needs.  Participants that have CB Relationships in their plan would be classified as to higher support needs.  Participants can either make their own way to the group activities charged at 1:2, 1:3, depending on the size of the group.  If participants want their own support worker or want to be transported to the groups, they will have to pay for the milage ($0.97 per kilometre in the Gold Coast and reimbursement of uber expenses in Melbourne).  These participants will be charged 1:1 plus reimbursement of these expenses.  We fund the ticket prices out of our profits (Tickets are not charged to the participants plan). We tailor supports to each participants needs. It’s footy season and our groups are popular; participants need to book early to avoid disappointment.

Support workers/Joymakers:

We tailor support workers to meet client needs with a focus on clients living independently in their homes and support to access the community. We devise a care plan with you to meet needs and goals.

Nursing supports

We provide nursing supports for disability related conditions.  We provide this face to face in the Gold Coast and telehealth elsewhere.

Counselling

We provide counselling support either face to face or via phone or skype (zoom).  Our counsellors are ACA accredited.

Other Therapy Supports

We also have Occupational Therapists and Psychologists in both Gold Coast and Melbourne.

Respite  Short term accommodation STA (respite, holiday camps). 

 https://www.youtube.com/watch?v=xTBzZ_ri6vU

We offer short term accommodation in the Gold Coast and Melbourne.  All respite is charged at 1:1. We pay for accommodation, breakfast, lunch & dinner plus 1 drink per main meal.  We provide one major activity per day while on respite.  This activity could include trip to any of the Gold Coast theme parks, or a movie or any attraction that is available in any of the places the participants want to go.  Day trips to Byron Bay are also popular. Participants only need to pay for additional drinks, snacks, and souvenirs.  For participants coming from outside Melbourne and the Gold Coast, we include the cost of the return flight to Melbourne and Gold Coast (excluding Western Australia).

STA funding is used for multiple support workers, service coordinators, community workers and therapy assistant hours as required for the planning and duration of the STA. It also covers most costs of support such as accommodation, food, valued activities, and transport support to and from the STA.  It is not a holiday but a crucial disability support. 

“Respite” can be provided in home for shorter times and often focuses on care with the person with a disability while the informal support attends to their own needs to thereby maintain their caring role. This is charged at the hourly support worker rate and there are no associated activity, meal or accommodation costs provided or involved as the participant is in their own home and is supported to tend to necessary disability required but usual tasks of daily living.

In contrast, STA is about active and capacity building support for and with the participant and is conducted outside their usual home. This support is provided by several qualified NDIS compliant professional disability staff in preparation for as well as over the entire STA of the participant. STA has an active focus on workers supporting participants into the community together, and is facilitated by a team of trained disability staff to maximise active participation in generally valued social activities.  STA allows new social contacts/skills building and removes social isolation as well as developing skills of independence with mainstream activity participation that most Australians take for granted as part of their regular weekly activities. As such STA has a more active focus and builds capacity in multiple areas of the participants goals and needs. Crucially, STA also assists the broader community to build the capacity for mainstream activities to be more inclusive, accessible and to raise awareness of disability needs while being a safe, welcoming place for ALL Australians, with and without a disability.

Taken together, STA is an active capacity building disability support away from their usual home. It is facilitated by a team of trained disability staff to maximise active participation in general social activities valued and undertaken by ordinary Australians. STA benefits participants, carers and communities by increasing individual capacities of the participants, giving vital planned breaks to carers and promoting the fair go and mainstream inclusion that is a human right taken for granted by Australians who do not live with a disability.

Our supports are for plan managed and self-managed participants.  Self-managed participants must pay for the support within 1 week of providing the support.  Plan managed will be invoiced after the support is provided.

Your Hart 2 Hart was nominated in Gender Equity awards in 2022 and won a certificate as a desired place to work for Carers by Carers Queensland? Your Hart 2 Hart offer a flexible, supportive and broad staff profile that is growing and is designed to meet your needs and goals.

Your Hart 2 Hart is disability services done differently and done better.