Feel more confident and supported with your NDIS Plan.
If your plan manager is hard to reach, slow to pay invoices or you aren’t sure how your funding is tracking, it may be time for a change.
With Leap in! you get:
- Fast payments to your providers
- Real people who answer the phone
- Clear information about your budgets.
Why thousands choose Leap in! plan management.
Leap in! is an award-winning, purpose-driven NDIS plan manager. We have won the Most Outstanding Plan Management Award for two years in a row and our People before profit guarantee means we invest in service, tools and information that helps you and your support crew navigate the NDIS.
With Leap in! you also get:
- Experienced plan managers who explain your NDIS Plan and budgets in plain language
- A team with lived experience of disability
- The Leap in! app so you can see your funds in real time and approve invoices
- Free ebooks, guides and a Knowledge Centre full of practical NDIS information.
Ready to change to Leap in! plan management?
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Hear from our Members and Providers!
How to change to Leap in! plan management.
Changing plan managers is easy! You don’t need to wait for a new plan to make the switch.
When you change plan managers:
- Your NDIS funding stays the same
- Your goals and supports stay the same
- Only the organisation that pays your invoices changes.
You can change plan managers in 3 simple steps.
Step 1. Sign up with Leap in!
- Call the Leap in! Crew on 1300 05 78 78
- Sign up online
- Email your NDIS Plan to [email protected] and we will contact you.
Step 2. Tell the NDIS who you want as your plan manager.
New PACE plans (issued after December 2023).
You will need to ‘endorse’ Leap in! as your plan manager.
- Call the NDIS Contact Centre on 1800 800 110 or
- Talk to your NDIS Planner, Early Childhood Partner or Local Area Coordinator.
Tell them you would like to endorse Leap in! as your plan manager. They may ask for our registration number: 4050030846.
Read our guide on how to endorse your NDIS plan manager.
Plans on the older system (issued before December 2023).
If your plan is still on the older NDIS system (sometimes called PRODA):
- Email or call your current plan manager
- Tell them you want to end services and change to Leap in!
- They will release your plan so it can be moved across.
Most plan managers require 15 to 30 days’ notice, but you can always request that this be shortened. It’s a good idea to confirm what the final service date will be.
Step 3. We handle the rest.
Once the NDIS has recorded Leap in! as your plan manager, we:
- Confirm with you when we are managing your plan
- Let your providers know where to send invoices
- Start paying invoices from your plan managed budgets.
Why providers love Leap in!
Working with the right plan manager makes it easier to deliver supports and get paid on time. Providers tell us they value Leap in! because we offer:
- Fast, reliable payments
- Clear information about client budgets to help you plan supports with confidence
- Invoice checks against NDIS rules before processing, reducing the risk of delays or clawbacks
- Helpful support from our Crew when you have questions about line items or funding categories
- Saltu, our free invoicing platform with pre-loaded NDIS codes and real-time tracking, so you can get invoices right the first time and see their status in one place.
