Australia’s leading NDIS plan manager.

  • Leap in! is Australia’s leading NDIS plan manager, established right here in Queensland, supporting thousands of Australians across the country
  • We’re not-for-profit and a registered charity – we believe in people over profits
  • Leap in! exists to help people with a disability live their best life by getting the most out of their NDIS Plans
  • We believe access to expertise and information will deliver better results for people with a disability
  • In these challenging times we’re investing in our service and adding to our plan management team.

Leap in! Co-founders

Robyn Batten, Executive Chair

In 2018 Robyn co-founded NDIS Plan Manager Leap in! with a mission to help people with disability and their families to make the most of the NDIS and be able to live their best life. For three decades Robyn has successfully led some of Australia’s most reputable health and aged care organisations. Most recently Robyn was the Executive Director of Australian Regional and Remote Community Services and of Blue Care, one of the largest aged care organisations in Australia with 10,000 staff and volunteers and a broad range of innovative aged care services tailored to meet individuals’ needs.

Robyn has previously been the CEO of health and community care organisations across four Australian States which have gained reputations for leading primary and community care innovations. Robyn has also been a member of many State and National government advisory bodies helping shape government policy and strategy.

In addition to her role as Executive Chair of Leap in! Robyn is Chair of Western Health, Non-Executive Director East Melbourne Primary Health Network, Non-Executive Director of Uniting Vic/Tas, Non-Executive Director Uniting Housing Australia and Uniting Housing Victoria, Advisory Board Member – Deakin University Institute for Health Transformation and Chair – Ministers Expert Advisory Group on Public Sector Residential Aged Care Services Initiative (Victoria).

Andrew Kiel, Chief Executive Officer

In 2018 Andrew co-founded Leap in! With the backing of UnitingCare Queensland and Uniting NSW-ACT Leap in! has grown rapidly, with more than 30,000 participants and their families across Australia using the platform and services as they navigate the annual NDIS planning and budgeting cycle. It is also a founding member of the Inclusive Employment Movement.

Leap in! is Australia’s fourth largest Plan Manager. In 2021 it was recognised as the winner of the Brisbane Lord Mayor’s Business Awards – Outstanding Social Enterprise and by the Australian Financial Review as the #2 Most Innovative Company in the Government, Education & NFP sectors.

Prior to Leap in! Andrew spent 20 years in executive roles working across customer, marketing, retail distribution, credit management, operations and digital transformation for iconic Australian brands such as UnitingCare, MBF (Bupa), Telstra, QSuper and CUA (Great Southern Bank). He was previously Chair of Craft Queensland – Artisan, Non-Executive Director of the Australian Design Centre, and co-founder of Squirrel, one of the world’s largest bucket list platforms.

Leap in! Leadership Team

Nicole Moy, Chief Customer Officer

Nicole joined Leap in! in August 2017 and is responsible for Leap in!’s sales, marketing and contact centre teams.  Nicole has over 30 years’ experience in executive leadership roles in tourism, travel, transport and retail industries delivering strategic, commercial and customer outcomes. Working primarily with ASX-listed and privately-owned companies, she has also enjoyed her time spent in the NFP and public sectors. Nicole’s more recent roles include Managing Director Contiki Holidays Australia, GM – Marketing Flight Centre, CMO Hardy Brothers Jewellers and Executive Director – Customer Experience for TransLink.

Jane Sheehy, Chief Technology Officer

Jane joined Leap in! in August 2017 to lead the development of the market  MVP.  As CTO Jane is responsible for the technical delivery of Leap in!’s platform to market and directing its continued evolution.  With over 25 years’ experience in technology, innovation, program and change management, Jane has delivered significant and impactful outcomes for organisations such as Gen3Media (as CEO), Thoughtworks, Qantas, Terry White (as CIO) and Michael Hill.

Richard Homer, Chief Financial Officer

Richard joined Leap in! in January 2018. With three decades of experience, Richard has led finance functions for some of Australia’s most successful financial institutions. Most recently as Head of Finance with QSuper (Queensland’s largest Superfund) and CUA (Australia’s largest Credit Union), Richard continued his track record of successfully delivering commercial and strategic results for stakeholders and shareholders alike. Prior to moving to Queensland, Richard also enjoyed working for TAL and Commonwealth Bank of Australia in Sydney.

Our backers

Leap in! is a joint venture initiative between UnitingCare Queensland and Uniting NSW.ACT. Registered as a public benevolent institution, Leap in! is governed and operates independently of its parent investors.

UnitingCare Queensland and Uniting NSW/ACT are two of Australia’s leading providers of high quality person-centred supports in disability, health, family, community and aged care sectors in metro, regional and remote communities.

Acknowledgement of Country

Leap in! acknowledges Aboriginal and Torres Strait Islander peoples as the traditional custodians of this country we call home. We pay our respect to Indigenous elders past, present and future. We recognise the significant importance of their cultural heritage, values and beliefs and how these contribute to the positive health and wellbeing of the whole community.

How we develop our apps

Developed using an agile approach, Leap in! has been co-designed with people with disabilities and their support crews. With each release, we’re developing new features and welcome feedback for our current and future releases.

Please connect with us and share your thoughts on our app or at crew@leapin.com.au.