Planning meetings can either be conducted by a NDIA Planner or through a Local Area Coordinator (LAC). An LAC can be a NDIS staff member or they can be a team member of a not-for-profit organisation who is acting on behalf of the NDIA.
What will my meeting be like?
You can request a face-to-face meeting planning meeting when the NDIS planner calls you.
When someone from the NDIS calls you, ask them what the purpose of the phone call is: ask whether it’s to check your eligibility or whether it’s for your NDIA Planning meeting.
See our Plan Meeting Checklist for more information on what you can request.