Why it’s a good idea to use the invoice template.

Here at Leap in! one of the many ways we process invoices is with Optical Character Recognition (OCR). OCR is a method of digitising printed texts, and this technology works best with a standard digital or printed version of an invoice. It’s quick, accurate and highly effective and gets your invoice into the NDIA queue faster.

If you’re currently using hand-written or non-system generated invoices, we can help. We’re often asked by providers for an invoice template – you can download the template here. Using this format will help ensure your invoices are claimed efficiently.

How to use the invoice template.

If you’re using Chrome or Edge.

  1. Download and save the template.
  2. Fill in the template with your invoice details. Make sure you include yourABN.
  3. Select Print and then Print to PDF. Rename the file. Make sure your invoice is saved as a PDF.
  4. Open the saved file and check that you are not able to edit over the top of your recently completed invoice.
  5. Send to invoices@leapin.com.au.

If you’re using Safari.

  1. Download and save the template.
  2. Fill in the template with your invoice details. Make sure you include your ABN.
  3. Select Print.
  4. Make sure the orientation selected is landscape and that the scale is 100%.
  5. In the bottom left-hand corner click on the PDF drop down and select Save as PDF. Rename the file.
  6. Open the saved file and check that you are not able to edit over the top of your recently completed invoice.
  7. Send to invoices@leapin.com.au.

For multiple invoices, update the invoice number on each occasion to ensure each one is unique.

Tips and tricks to fast track payment for your invoices.

To ensure your invoice is processed as quickly as possible make sure you include all the details required.

Does your invoice include this information?

  1. The correct name of the NDIS participant
  2. Your sole trader, business or company name
  3. Your Australian Business Number (ABN)
  4. An invoice number
  5. Date the invoice has been issued
  6. Date the service was delivered (where possible)
  7. Basic description of service or product (including units* or hours of service delivery)
  8. Relevant NDIS line item/s for service or product
  9. Whether GST was applied to the product or service
  10. Total amount owing
  11. Details for payment (your BSB and Account Number, and payment terms)
  12. Contact details (including a telephone number and email address)
  13. Units of Service Delivery

Also, if you’re including service delivery in terms of units, please round to two decimal points (for example 0.33) as anything more adds complication (and time).