New to the NDIS? Start here.

A young boy and his mum playing guitars

Need info about NDIS eligibility? Preparing for your first NDIS Plan? 

Leap in! is Australia’s leading plan manager. We support thousands of Australians to navigate the NDIS and get the most from their NDIS Plans.

We know the NDIS can seem a bit overwhelming at first. That’s what we’re here for! Chat with our experienced Crew online or call us on 1300 05 78 78.

We are here to help.

Leap in! specialises in supporting people with disability at each step of the NDIS process.

  • Just getting started? We can answer all your questions and provide clear information.
  • Preparing for your first plan? Book a free pre-planning meeting to help you for confident and prepared.
  • Have a plan with plan management? We’ll take care of paying providers, help you track budgets and get the most out of your plan.
The NDIS journey infographic

The steps in the NDIS process.

  1. Check your eligibility. Call the NDIS on 1800 800 110. They will connect you with an NDIS partner who can help you apply
  2. The NDIS will assess your application and let you know if you’ve been approved as a participant
  3. Create your plan. Meet with an NDIS Planner to talk about your goals, supports and what you need. This is when you need to ask for plan management
  4. Receive your plan by mail or via the NDIS myplace portal
  5. Implement your plan by engaging providers who can deliver the supports and services you need
  6. Review your plan.

Do you need assistance with applying for funding through the NDIS? We have developed a free ebook – Accessing the NDIS: A guide to eligibility and how to apply. Read and download the ebook here.

Leap in! Presents webinars.

Leap in! Presents is a free webinar series designed and presented by the Leap in! Crew.

Our goal with these sessions is to provide useful insights and practice tips so you can navigate the NDIS with confidence and get the most from your plan and budgets.

Hosted by Leap in! Learning and Development Specialist Dee Thomson, each webinar is clear and easy to follow. With over a decade of experience, Dee makes complex topics simple and accessible.

Get your free guide to accessing the NDIS.

This ebook includes everything you need to know about the NDIS, like eligibility and how to apply.

We’ve drawn on our experience with the NDIS and suggestions from people who have been through the process themselves. Find out:

  • What is the NDIS and how it works
  • NDIS eligibility and access criteria
  • How to apply for the NDIS
  • Accessing the NDIS if you have a mental health condition
  • How to access support for children under 7
  • What happens once your accepted
  • How can Leap in! help?

PLUS get the top NDIS access FAQs and much more!

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Useful information if you're just getting started.

NDIS eligibility requirements.
How an NDIS Plan works.
What will the NDIS pay for?

So, what is plan management?

Plan management is one of the options you have for managing the money in your NDIS Plan.

Plan management gives you full choice and control over how you use your NDIS funds but with the support of a ‘plan manager’ who helps you manage your budgets and pays your provider invoices.

Think of it like your own NDIS-funded bookkeeper or accountant with a support team attached.

Resources for parents.

Navigating the NDIS eMagazine – in partnership with Source Kids
Early connections and the Early Child Approach.
Can the NDIS help my child at school?

Preparing for your first NDIS Plan? Get a free pre-planning session.

Preparing for your first NDIS Plan Meeting can be daunting. We can help get you started with a free pre-planning session.

If you have just been approved for the NDIS, but you don’t yet have your first plan, this session is for you! Each session is customised to your circumstances. We discuss things such as:

  • What questions you need to ask yourself
  • How to prepare your records
  • The role of a support person
  • Tips for getting the rights supports for your needs
  • How to make the most of the pre-planning tools on the Leap in! app.

To book your free pre-planning session, send us an enquiry, call us on 1300 05 78 78 or email [email protected] to arrange a time.

Leap in! plan manager, Amy

FAQs about the NDIS.

What are the NDIS reasonable and neceassary criteria?
All supports paid for with NDIS funds must meet all the reasonable and necessary criteria: View our guide: Everything you need to know about the NDIS reasonable and necessary criteria.
What were the changes to the NDIS from 3 October 2024?
The federal government is rolling out NDIS reforms, starting with some significant changes from Thursday 3 October 2024. The changes that started from 3 October 2024 covered many aspects of the NDIS including: How eligibility is assessed The supports that can be funded by the NDIS How plans are…
Why is the NDIS changing?
A 2023 independent review into the NDIS titled “Working together to deliver the NDIS”, made 26 recommendations with 139 actions to change the system that supports people with disability. The review website states the recommendations provide “a blueprint to renew the promise of the NDIS and deliver a more…
What happens if I purchase a support that’s not listed as an NDIS support?
If you buy something that isn’t on the NDIS supports list and isn’t approved as a replacement support, the NDIS won’t cover it. You can’t use your NDIS funds retrospectively to pay for it, even if you think it helps with your disability. Only listed NDIS supports or pre‑approved…
Where do I find funding for plan management in a PACE Plan?
You’ll find your plan management funding in the Choice and Control support category under Capacity Building supports.
What is a plan implementation meeting? Do I have to attend?
An NDIS plan implementation meeting is an optional opportunity to meet with your NDIS contact after receiving your plan. It helps you get started and make the most of your plan. It may be helpful if you are new to the NDIS, have had changes to your plan or…
What are the new NDIS support catogories under PACE?
Under PACE, the NDIS new computer system introduced in 2023, there are some changes to how plans are structured, including some new support categories. There are now 4 support types: Core, Capacity Building, Capital and Recurring (new). Six new support categories have been added: Home and Living (Core), Behaviour…
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