You can request a review of your plan within three months of receiving it. This is called an ‘internal review’. Through this process, the NDIS can review some aspects of your plan including what NDIS supports are included, how those supports are described, how your funding is managed, how long your plan goes for and funding periods applied to your plan.
Your review will be handled by an NDIA staff member who wasn’t involved in the original decisions about your plan. They will reconsider all relevant facts, law and policy, and can take new information into account.
How to request an internal review:
- Call the NDIS on 1800 800 110
- Write to the CEO, NDIA, GPO Box 700, Canberra ACT 2601
- Email [email protected]
- Visit an NDIS office
- Complete the Request for a review of a decision form.