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29 November 2019

My circumstances have changed: What next?

Here at Leap in! we understand that your personal circumstances can change, which could affect the supports you need.

Perhaps the level of care your family can help you with is no longer the same or your living arrangements have changed.

If you need a change in your plan funding to meet your new circumstances, you will need to request a plan review.

Today, we’re looking at the process for updating your NDIS Plan so it continues to meet your needs.

Types of changes that can affect your NDIS Plan.

Changes could include things like:

  • Significant changes in care or support provided by family or friends. For example, a family member who has provided informal support has a new job and you need to replace this support.
  • Changes to your disability needs. For example, you have experienced an increase or decrease in your support needs.
  • Changes to your living arrangements. For example, you moved into a new house, move overseas or go into aged care.
  • Changes to your employment. For example, from part-time to full-time work.
  • Your health and wellbeing have changed. For example, your disability is affecting your health in a different way.

It’s important you let the NDIA know as soon as you know your circumstances have changed or are likely to change.

You’ll need to complete a Change in circumstances form and contact the NDIA. This can be done in writing, by phone or in person.

Why it’s important to let the NDIA know your circumstances have changed.

If you don’t let the NDIA know that your circumstances have changed and you continue to receive supports that aren’t right for you, you may be asked to pay for them yourself.

If you’re not happy with your new NDIS Plan.

If you think part of your plan or a decision that has been made is incorrect or unfair, there is an NDIS review process to get that planning decision re-evaluated.

The steps of the NDIS review process are:

  1. Request a review in writing, in person or over the phone. It must be made within three months of receiving notice of the decision from the NDIA.
  2. The review of your plan will be done by someone new from the NDIA who wasn’t involved in your original plan meeting. This new person can keep the original decision as it is, make some changes or make a completely new decision.

If you’re still unhappy with the decision, you can apply to the Administrative Appeals Tribunal to have it reviewed by someone outside of the NDIA. Check out our previous article Help, my plan’s not what I wanted for details about the review process.

How Leap in! Can help.

Call the friendly Leap in! Crew on 1300 05 78 78 if you would like more information about the NDIS change of circumstances process. We’re ready to answer your questions to help you live the life you want today.