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11 November 2020

The latest NDIS Price Guide 2020-21 update.

Here at Leap in! HQ we want to keep you up to date with the latest information from the NDIS to help you make the most of your plan, access the supports you need and live the life you want to lead!

The latest NDIS Price Guide release has some important updates that we want to let you know about.

These updates, which are effective from 25 October, include:

  • Changes to geographical classification of some areas
  • Claims for NDIA Requested Report can be made for Psychosocial Recovery Coaches supports
  • Claims for Irregular Supports for Supported Independent Living can be claimed using a new claims field
  • The example scenario under Activity Based Transport has been updated.

Read the full 2020-2021 NDIS Price Guide.

NDIS Price Guide 2020-21 Update

Changes to geographical classifications.

The NDIS bases pricing arrangements on where the support is provided. Support provided in areas that are remote and very remote are eligible for additional loading to ensure that support remains accessible and affordable.

To determine the appropriate geographical classification for an area, the NDIA uses a modification of the Modified Monash Model (MMM) which categorises regional, remote and very remote areas using a scale based on population size and locality.

Modifications to the base MMM may be made in some circumstances to ensure plans and prices are appropriate to the area. They call this the Isolated Towns model because when an area is surrounded by regional and remote towns, the NDIA chooses to also recognise them as either remote or regional even though the MMM does not.

On 25 October the NDIA moved from the MMM 2015 to the most recent MMM 2019 which reflects the more current demographics of areas across Australia. They also recognised some new areas as Isolated Towns.

As a result, the geographical classifications for 54 areas have changed as well as the corresponding price loading for claims.

If you live in one of these areas it is important to understand how the changes will impact your NDIS Plan and the supports you receive.

For more information on MMM classifications, use the Australian Government’s ‘Health Workforce Locator‘ tool. Additionally, a complete list of areas that have been reclassified by the NDIA can be found on Page 15 of the latest Price Guide 2020-21.

Psychosocial Recovery Coaches: NDIA Requested Report claims.

NDIA Requested Reports are now listed as a claimable support item for Psychosocial Recovery Coaching services.

If you access Psychosocial Recovery Coaching supports, it is important to speak with your provider about NDIA Requested Reports claims and determine if they should be included in your service agreement. Your provider is only able to make a claim for this support if it is specified in your service agreement prior to the claim being made.

Supported Independent Living: New claim field for irregular support.

A new claim field has been added for ‘Irregular Supported Independent Living (SIL) Supports.’

Providers will use this field to claim for supports you require as a result of unexpected circumstances and are different from the Regular SIL Support claims that are planned for as part of a usual week in the SIL plan budget via the Roster of Care.

You can find more information about what you can and cannot claim in the SIL Operational Guideline.

Activity based transport: Update to example.

An update has been made to the example provided in the Claiming for Activity Based Transport section of the General Claiming Rules. You can read the revised example on page 26 of the NDIS Price Guide and Support Catalogue 2020‒21.

We’re here to answer your questions!

If you need some help to understand how any of these changes apply to you, the Leap in! Crew are here to help. Give us a call on 1300 05 78 78, email us at or chat with us online on our website (Monday to Friday 9am to 5pm).


Further reading

Important update: New NDIS reforms announced.

NDIS Participant Service Improvement Plan: What you need to know.

NDIS Plan budget categories explained.