NDIS Providers | Faster Invoicing and Support

Q: What is Saltu and how do I access it?

Saltu is a free, easy-to-use platform that is designed to help you create, track and manage your invoices and payments with Leap in! faster and easier. If you’re a Leap in! provider and have received a payment from us recently, your unique Saltu sign-up link is included in your latest remittance advice email or attached PDF. Just click the link to create your account and get started. Can’t find your link? Email crew@leapin.com.au and we’ll send it to you. Already signed up? Head to app.saltu.com.au to log in.

Q: What is the Provider Network Directory?

The Leap in! Provider Network Directory is a listing of providers that helps connect our members with the support, services, and products they need in their local area.

IMPORTANT UPDATE.

Eftsure bank account verification.

We’ve introduced Eftsure to make sure your invoice payments are safe and secure.

If you receive an email from Eftsure asking you to verify your bank account details, it’s a legitimate request from Leap in!

Please follow the instructions in the Eftsure email to confirm your bank account details. This ensures we can keep paying you without delays.

Learn more.

Helping you deliver great support to your clients.

Leap in! supports providers across Australia to deliver great outcomes for people on the NDIS.

From quicker invoice payments to free, easy-to-use tools like Saltu, our dedicated provider platform, we make managing your NDIS admin simple, so you can focus on your clients.

Quick links for providers.

Your one-stop hub for provider resources:

About Eftsure. Keeping your payments safe.

We’ve introduced Eftsure, a trusted Australian bank account verification service, to keep your invoice payments secure.

What to expect:

Confirmation email. You will receive an email from Eftsure to confirm your bank account details
Action required. Follow the link in the email to securely confirm your details
One‑time process. Once confirmed, your account will be verified for all future payments, unless your bank account details change.

EFTsure is an authorised and approved partner of Leap In!. The email is legitimate and this process has been arranged and overseen by our internal finance team to enhance payment security and accuracy.

Why this matters:

Ensures your payments go to the correct account
Helps prevent payment delays
Protects against fraudulent activity.

If you have any questions, contact [email protected] or call 1300 05 78 78.

Why plan management matters now more than ever.

The NDIS is changing. With the introduction of funding periods, updated support lists and stricter compliance in 2025, understanding the rules and delivering services in line with a participant’s plan is becoming more complex.

It’s a challenging time for NDIS participants and for the providers who support them. That’s why having a knowledgeable, proactive plan manager in your corner is invaluable. Not just for your clients, but for your business.

Read the latest NDIS changes.

Beyond the basics: The Leap in! difference.

While all plan managers take care of the basics, Leap in! goes further.

We support thousands of Members and providers across Australia with a personalised approach, real human support and easy-to-use tools.

When your clients have Leap in! as their plan manager, everyone benefits:

Winner of the Most Outstanding Plan Management Award two years running.

Tools and support for providers.

At Leap in!, we support providers like you with helpful tools and resources to streamline your workflow and improve your client experience.

All providers can access:

Saltu, our free invoice management platform, designed specifically for small providers and sole traders
Tools to create and submit compliant invoices and track their payment progress
Get an indication of whether your client has funding available for the service you intend to deliver
Support from our friendly team to clarify billing queries and funding category questions
Resources to help you and your clients understand NDIS changes.

What providers say about working with Leap in!

"Initially I was writing up my invoices and it took a while to get them right. Then I set up my biz (now called Saltu) and just do my invoices through the system and I just got paid in two working days! Do it. It's easy."

"As a provider, I found dealing with them and invoicing etc as a business owner, easeful, engaging and extremely pro-active. Truly, a cut above all other plan managers!"

"Setting up with Leap In was easy. As in sending in my invoices. I used to be self managed but now I don't have to worry. Even with reimbursements - I just send through the receipts and invoices and they get sorted."

"You do what you say you will do. Friendly and professional staff."

"Easy setup. Have paid bills in time - as my providers have no complaints either. Thank Leap In for your support and being well organised and easy to use."

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Provider FAQs.

What is Saltu and how do I access it?

Saltu is a free, easy-to-use platform that is designed to help you create, track and manage your invoices and payments with Leap in! faster and easier.

If you’re a Leap in! provider and have received a payment from us recently, your unique Saltu sign-up link is included in your latest remittance advice email or attached PDF. Just click the link to create your account and get started.

Can’t find your link? Email [email protected] and we’ll send it to you.

Already signed up? Head to app.saltu.com.au to log in.

What is the Provider Network Directory?

The Leap in! Provider Network Directory is a listing of providers that helps connect our members with the support, services, and products they need in their local area.

Where do I send my invoices?

You can create and submit invoices using our free provider platform, Saltu.

Alternatively, all invoices can be sent to [email protected].

How do I find a provider in my area?

Our plan managers here at Leap in! HQ provide great advice and connections for providers in your area, or you can take a look at our new Provider Network Directory to find the right organisation to suit your needs.