Claiming NDIS‑funded travel for providers.
As a provider, it’s important to understand how travel costs work in a participant’s NDIS Plan. Travel can be claimed through the NDIS when certain conditions are met and there’s a clear agreement with the participant. Using the right line items and invoicing correctly can help reduce the risk of delays or rejected claims. When is provider travel claimable? NDIS travel costs can be claimed by providers when: The support is delivered face-to-face The travel is directly related to the support The participant agrees to the travel costs in advance (usually in the service agreement) The NDIS Pricing Arrangements and Price Limits allow travel for the support item The claim follows the NDIS rules for price limits, zones and time limits The travel represents a reasonable and necessary use of the participant’s NDIS funds. Claiming provider travel. Travel and transport costs can be claimed in different ways under the NDIS, depending on how the support is delivered. These claims fall into four main types. Provider travel – labour costs (time travelling). Covers the time a support worker or therapist spends travelling to or from a participant to deliver face-to-face support, when the worker is paid for their travel
