There are several NDIS changes coming up, along with some helpful tips from Leap in! to make invoicing easier and help avoid payment delays. Here’s what providers need to know.
Quick take.
- Use the latest NDIS Pricing Schedule 2026–27 when checking support items and price limits
- SIL providers must be registered or have already applied to be registered by 1 October 2026
- Providers must submit invoices within 90 days of the support being delivered from 1 December 2026
- Providers now need to keep NDIS records for 7 years.
1. A new NDIS Pricing Schedule has been released.
The NDIA has released an updated NDIS Pricing Schedule. The latest Schedule looks a little different from previous versions, with some information presented differently or no longer included in the same place.
Click here for the latest NDIS Pricing Schedule 2026–27.
The Schedule includes guidance about how price limits apply, including where pricing varies depending on when or where a support is delivered, or whether it is delivered as a group support.
Good to know: If you employ disability support workers, it’s also worth checking the disability support worker level information in the latest Pricing Schedule.
What the price limits mean for providers.
- Providers can’t charge more than the maximum price limit
- Leap in! can’t submit a claim that is above the NDIS maximum price limit.
2. SIL registration requirements have changed.
From today, 1 October 2026, Supported Independent Living (SIL) providers must be registered or have applied to register with the NDIS Quality and Safeguards Commission.
Unregistered providers who applied by 1 October can keep delivering SIL supports temporarily while they’re audited.
Leap in! will only be able to process invoices for supports delivered from 1 October 2026 if we can confirm the provider is registered or has applied for registration.
3. The 90-day claim timeframe starts from 1 December.
From 1 December 2026, providers must submit invoices within 90 days of the support being delivered. Sending invoices promptly gives time for them to be reviewed, corrected if needed and submitted to the NDIA within the required timeframe.
Keep up with NDIS changes.
Our NDIS changes page brings together key dates, a timeline of upcoming changes and all the latest information in one place.
4. Invoice and record-keeping reminders.
NDIS compliance is getting more attention across the sector. Complete invoices and good records help claims move through smoothly and provide a clear record of the supports delivered.
Providers are now required to keep records relating to NDIS supports for seven years. These records need to show who received the support, what was delivered and when.
Read the record-keeping update.
Important: Do you invoice for therapy or weekday and weekend supports?
Leap in! is strengthening its invoice compliance checks to ensure claims align with current NDIS pricing and claiming requirements.
If you invoice for therapy supports or supports delivered across weekdays and weekends, please check the support item numbers you’re using:
Therapy support item numbers.
- Use the early childhood support item number for children younger than nine
- Use the relevant therapy support item number for other participants
- Make sure the item number matches the support provided.
Weekday and weekend support item numbers.
- Use the item number that matches the day the support was provided
- Check the correct price limit applies.
Where the support item doesn’t match the support delivered or the day it was delivered, we’ll get in touch and ask for an amended invoice before we can process it.
What we need on an invoice.
To process an invoice, we need:
- A new or unique invoice number that has not previously been used
- The Member’s full name and NDIS number
- Date or dates of service
- A clear description of the support delivered
- The correct support item number
- Quantity and unit price
- Claim type where relevant
- Your business name, ABN and NDIS registration number, if applicable
- Total invoice amount and GST where applicable.
Keeping your contact details current.
Make sure your email address and contact number are up to date with Leap in! so we can reach you quickly. If remittance statements should go to a different email address, include that email address on your invoice too.
We’ll keep you updated.
We’ll continue to share relevant updates as NDIS pricing, claiming and provider requirements change.
Have a question about an invoice you’ve submitted to Leap in!? Contact the Leap in! Crew on 1300 05 78 78 or email [email protected].
